WHEN WILL I RECEIVE MY ITEMS?
- Most of our jewelry products are manufactured on demand. We keep our inventory low so that we can offer premium quality items to you at very competitive prices. For customers in the United States, please allow one to two weeks delivery time from your order date. If we anticipate a shorter or longer delivery time, it will be noted in the item description. Deliveries to other countries may take one or two week longer.
- All items are subject to a handling period before they are dispatched. Items in stock in U.S. will typically ship out in 1-3 business days. Items in stock in Asia or produced on demand will take up to 7-14 business days before shipment.
- We will notify you by email when your items have been shipped. All shipments comes with tracking numbers. Your shipment will arrive via USPS. Unless requested by the carrier, we do not require a signature for delivery.
- We offer 100% Satisfaction Guarantee and 30 Day Money Back Guarantee on all orders!
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries. If you have any other questions, please hit reply on this email and we will do our best to help you out.
DO YOU SHIP INTERNATIONALLY?
Yes! We offer FREE SHIPPING on all orders for customers in the United States. For international shipping outside of United States, the shipping charges is $9.95 flat rate on any order. Please note that customers outside U.S. shall be responsible for the payment of any import taxes, duties, tariffs or similar charges which may be imposed over and above ordinary shipping charges.
Owl J reserves the right to hold any order for a security review. If your order is affected, you will be notified within 7 business days.